Engagement Model

A typical engagement follows the follow steps:

• Program Assessment
• System Inventory
• Artifact Inventory
• Role Decompositions
• Reporting relationship and stakeholder map
• Identify Critical Systems – to be transitioned at the earliest
• Shadow resource transitioning out
• Work in parallel with transitioning team
• Take handover of relationship management and communication
• Take ownership of activities

Our engagements are high touch and data driven. You should expect a metric based approach to:

• Value Measurement
• Program Control and Administration
• Delivery Management
• Quality Management
• Stakeholder Management
• Resource Management
• Communication

Clear, accurate and timely communication is critical to the success of any project as miscommunication can result in increased project risk. Clear project communication therefore ensures that the correct stakeholders have the right information with which to make informed decisions.

Various types of formal communication may be undertaken within a project, including releasing regular project status reports, communicating project risks / issues / changes.

Typical communication methods and tools will include:

• Project Status Reports
• Change Requests and Change Request Reports
• Acceptance Plan and Acceptance Reports
• Issue Forms and Issue Register Report
• Quality Plans and Quality Reports
• Go Forward Plan (Review Meeting)